Due to COVID-19 crisis, we are facing delays in obtaining tracking details from our logistics partners. If your order requires SURFACE SHIPPING and has status READY TO SHIP, in all likelihood it is SHIPPED. If your order requires SAME-CITY HYPERLOCAL delivery and has elapsed 48 hours delivery, contact us immediately. For your understanding, Urban Platter is a Gourmet Brand that has associated with various logistics partners to deliver orders. We have no control over delays, delivery experience.